Buy-Axolotls.com Customer Feedback

Glowing Axolotl

Philip Vena

We Protect Axolotls
www.Buy-Axolotls.com
4531 Cornell Avenue
Downers Grove, IL 60515-2609 USA
(Near West Side of Chicago)
Phone: 1-630-390-7070  
email: Sales@Buy-Axolotls.com
Axolotl Forum: http://Buy-Axolotls.com/phpbb

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Buy-Axolotls.com Web Site is the BEST that I've Found

by Beverly December 28, 2011 08:22:01 PM

Hi Phil:

I want to let you know you have the best, most informative website on the Axolotl.  I appreciate all the information it has to help me give my "Little Water Dragon" the best possible life he can have in my home.  He is very smart and I am so excited about knowing how to give him a fuller life.  I am interested in a girlfriend for him and feel I can the best fit for him from your stock.  Thank you for your contribution to their well being in captivity and keeping the species healthy, strong and happy.  My Grandson is so excited at the thought of getting the Black Female; actually his mother is too!  I was so shocked; she even offered to go get the rosy minnows for Kritter (Lelah now Luke).  She didn't like me calling him Kritter so she named him the girl name as I was told that he was a girl or I misunderstood the person who told me about the two big bumps by the tail?

Thanks,

Beverly

Can't express how happy I am

by Carmine Milo October 25 at 8:13pm

Phil,

Can't express how happy I am with my axolotl!! Great service and communication throughout the transaction. Couldn’t have asked for a more beautiful, or healthy specimen. Highly recommend.

Thanks,

Carmine Milo

Mr. Vena's commitment to customer satisfaction

By Charlotte » Sat Sep 03, 2011 8:45 am

Mr. Vena,

I just wanted to email you and let you know I received my axolotls earlier this morning and they are doing well and had a bloodworm snack when they arrived. I also wanted to write you something for your customer feedback page so feel free to use it.

I received my second order from buy-axolotls.com today and I am very impressed with their website information, professionalism, Mr. Vena's commitment to customer satisfaction, as well as beautiful high quality axolotls. Axolotls make the most magnificent pets and they will always have a special place in our home! I highly recommend buy-axolotls.com and will ONLY be ordering from them in the future.

Thanks again!

Charlotte

The axolotls you sent me are doing great

by Rock »Tue Aug 09 2011 11:53

Hey Phil,

The axolotls you sent me are doing great, Im very satisfied with my purchase. Thank you so much for being so prompt and professional. I will definitely be doing business with you again, and have already recommended you to a lot of people. Im very glad I found your website, and was able to make such a wonderful and worthwhile investment

Sincerely,
Rock Rainaldi.

They are absolutely adorable, beautiful, and hungry
by S Ridley » Wed Jul 27, 2011 7:09 am

Dear Mr. Vena!

They are absolutely adorable, beautiful, and hungry! All six have munched on the blood worms, and I will be gently siphoning out the left overs tomorrow. We could not be happier! Thank you so much for helping this animal survive. Each one looks so healthy and alert. I can only imagine how interactive they will be when the ordeal of being shipped wears off!

Thank you so much! They are romping around their sections of the tanks (my daughters tank and my tank), investigating all of the nooks and crannies, nuzzling in to get that last blood worm, peeking at each other through the dividers, and generally looking quite at home.

With many thanks,

S Ridley

The Axolotls are doing great!!!
by Charlotte » Mon Apr 25, 2011 8:06 pm 

Mr. Vena,

Just wanted to let you know the axolotls are doing great!!! They arrived on time and they both had a rosy minnow snack when they arrived. Thank you very much. I will be recommending you to future axolotl owners. 

Thank you,

Charlotte


Phil the axolotls came in healthy and lively! 
by Monica » Wed Mar 23, 2011 9:32 am


Philip Vena,

The axolotls came in healthy and lively! I was very pleased to see
them packaged carefully, and shipped quickly. They started to eat the
very same day, and are doing wonderfully! 

All of their fingers are intact, and they look as healthy as can be. 
Thanks for a smooth transaction,

I'd recommend Buy-Axolotls.com to all those looking to buy axolotls.

Thankful Customer,

Monica


Phil thanks for such an smooth transaction 
by Carlos G » Tue Mar 15, 2011 9:20 am 

Phil,

Thanks for such an smooth transaction. Our four axolotls arrived very perky and are already eating.

Carlos G.


Phil both Axolotls are doing well 
by Tim McJunkin » Thu Mar 03, 2011 11:31 am 

Phil, 

Both Axolotls are doing well since they arrived two months ago on Christmas
Eve. The package they arrived in offered protection during their delivery. 
Our daughter is proud of her pet salamanders. She named the brown
one "Pebbble" and the white one "Pinky". She feeds them twice weekly and
shows them to friends and family who visit. She talks about salamanders at
school and brings home amphibian library books. We have them in a 10 gallon
tank with a center divider. The water is filtered and changed weekly. After
reading your on-line information, we added sand to the aquarium floor and
1/2 of a PVC pipe 4" by 5" for shelter for each salamander. We have
considered adding a couple of plants. 

Thank You, 

Tim


Thanks Phil, Great Transaction to Hong Kong
by Kalvin Keung » Thu Feb 24, 2011 9:11 am 

Dear Phil,

I feel very happy for this transaction. You are a very good seller and I received 8 beautiful and healthy axolotls. 

It's so nice to know your professional suggestions on axolotls and your customer services. 

Since it's not easy to export the axolotls, i know u had used additional time to apply the legal documents. Thank you for your fast reply and help.


Hong Kong buyer 
Kelvin Keung


I can definitely say that I an very happy with my axolotl
by Nicole Matthias » Sun Feb 20, 2011 9:16 am 

I can definitely say that I am very happy with my axolotl. My boyfriend was unsure what an axolotl was until it arrived; now he's completely in love with it as much as I am. It arrived in good health with all its limbs and I can say that it is very active with tons of personality. I greatly appreciate it and will be looking to purchase another one in the near future. Thank you again. 

Very Respectfully,

Nicole Matthias


Thank you Phil at Buy-Axolotls.com
by Richard Thrust » Mon Feb 15, 2011 10:33 am

Thank you for the two healthy Water Dragons that you sent me.
They remind me of the Mud-puppies that my brother and I used to catch 40 years ago.  

Thanks for making me feel young again, 

Richard Thrust


Phil at Buy-Axolotls.com was perfect
by Joel Lowsky » Mon Jan 31, 2011 3:30 pm

My transaction with Phil at Buy-Axolotls.com was perfect. Phil was patient and helped me choose the right animals for the aquarium I wanted to set up. Shipping was extremely quick (they arrived a day earlier than expected) and the 5 axolotls I ordered were in perfect shape when they arrived... this is additionally impressive as I live in an extremely cold area. The axolotls took a few days to acclimate to the aquarium, but are eating well and generally behaving the way axolotls should. They have become excellent pets and a very enjoyable hobby. One final note ... I researched my axolotl purchase thoroughly and spoke with numerous vendors. If you look just at price, there are probably better deals out there, but the quality of service and of the animals is definitely worth any price discrepancy. Pets are not something you want to be cheap about.

Thanks Phil,

Joel Lowsky


Thanks so much Phil!
by Taylor Bryon » Wed Jan 19, 2011 3:54 pm

Thanks so much Phil!

Our Axolotl was healthy and happy and made many people happy as well!
Your advice and expertise were so helpful and spot on.
I recommend your services to everyone I talk to.
Thanks and Francis (the axolotl) says hello!

Taylor Bryon


They're absolutely wonderful Many thanks, Phil
by Aura Stevens » Wed Jan 19, 2011 8:45 am 

Phil is a real pleasure to deal with. He answered any and all questions in a timely manner, and the packaging of his axolotls were great. They came before noon the next day, packaged in their own individual bags, which were then settled into packing peanuts in a huge styrofoam box. All of the axolotls came in pristine condition, not a single scratch on them, and are healthy to this day. They eat like pigs, they're spoiled like children, and they're absolutely wonderful. 

Many thanks, Phil!

Aura Stevens


The class loves our Axolotls
by Rachel Wallin » Tue Nov 23, 2010 9:16 am 

The class loves our Axolotls. They arrived healthy and fast. Thank you so much Philip! I would definitely order from you in the future. 

Thanks again,

Rachel Wallin


Phil is a great axolotl dealer
by Adam Smith » Sat Nov 20, 2010 10:06 am 

Phil is a great axolotl dealer. I have gotten 2 axolotls from him recently and both arrived beautiful, in good shape and in very good spirits. I highly recommend Phil to anyone who wants to get a hold of these wonderful and amazing creatures. He was kind and patient enough to answer all my questions and he gave and continues to give you 100% full support!!!

"When you give Phil Vena a little, you get a LOTL." 

Adam Smith- Bronx, NY


Great Purchasing Experience!
by Bill Shipman » Mon Oct 11, 2010 6:47 pm 

The Axolotls are perfect healthy and happy.
Very fast shipping. 
Thank you very much would do business again in the future.

Thank you very much. 

William Shipman


Axolotl education grant - Thanks Phil
by Jerry » Tue Sep 14, 2010 7:42 am 

Phil was instrumental in helping me with creating an education grant for our axolotl project. There were a lot of details and particulars that I needed help with and Phil was always there to answer my questions and offer suggestions. He is extremely informative and has the utmost concern for the proper preparation and continued care for the optimum health of the axolotls. They are still healthy, thanks to Phil’s tips, and one male is laying spermatophores already! The students are absolutely fascinated with them. If you want axolotls, don’t waste your time looking elsewhere, this is the guy you need to know. 

Thanks Phil,

Jerry


Love my Axies!
by Meghan » Sat Sept 11, 2010 2:16 pm 

I have ordered twice from Philip at Buy-axolotls.com for a total of three axolotls (2 wild type, 1 leucistic). They are all amazing! They are in perfect health, the sex I requested, and obviously very cute. Shipping was never a problem and most importantly, if I ever had a problem with my axolotl and his health, Phil was open for me to e-mail him and call him anytime. I truly appreciate his services (and goods  ) and am glad there is someone out there who is helping to save our axolotls. 
I'm still trying to figure out how to upload pictures of them. 
Next time I need an axolotl (which is becoming increasingly frequent...I am like a cat lady with axolotls) I will only look here. 

Thanks Phil,

Meghan


Great Purchase!!!
by dinger6 » Wed Sept 01, 2010 9:12 am 

I owned 2 of these several years ago and knew a little about them. I found the website quickly when searching online. I purchased 6 and they arrived in excellent condition...This was a great buying experience. Thanks!!!!


Super purchasing experience!!!
by Susan Warren » Thu Aug 26, 2010 9:37 pm 

I have purchased 5 axolotls from Phil (for me and my co-workers who got jealous after seeing mine in action as classroom tools) and the service has been prompt and professional with utmost care taken for the animals. In addition, he is a store house of information for axolotl husbandry. If any of my friends are interested in axolotls I direct them to Phil's website to check it out.

You Rock!
Susan


Axolotl Purchase
by Bam » Fri Aug 20, 2010 9:19 am 

Excellent breeder of Water Dragons (Axolotls). I bought two pairs and they arrive in beautiful condition. Excellent communication and shipping of the Axolotls.

Thank You
by jfaymond » Thu Aug 19, 2010 12:07 pm 

Just wanted to give a quick thanks to you Philip for all the help both in Emails and over the phone in helping me to get a Axolotl for my daughter on such short notice.
For anyone contemplating getting a Axolotl this is a very knowledgeable breeder who will not only tell you the great things about these animals but also the things to help you make your decision on whether or not this is a animal for you.
The shipping is very fast so you better have everything ready to go when you place your order. My Axolotls arrived in perfect shape and has thrived from day one with Philips directions on caring for it.

Thanks again for a great buying experience,

James


Thanks!
by jlsweeney » Fri Jul 23, 2010 4:49 pm 

I am going off to college and was looking for a college pet that wasn't just the typical fish. Not only was this site the most helpful in broadening my knowledge on the animal it also has a page dedicated to people thinking about axolotls as college pets. I was very impressed with the amount of information on this site and how everything was clearly explained. My axolotl was shipped over night from IL to CT I received it in perfect health. She's now swimmin around exploring the logs and air powered skeleton I have in the tank, enjoyin her name :Mufasa. Some of my friends call her mud-kip after the Pokemon because she looks like an albino one.   Its very easy to see the effort that Philip Vena put into caring for these animals. He is patient enough to answer my emails with questions about my little one and makes it very clear how knowledgeable he is about them. Seriously-Thank You.


Great axolotl purchase experience
by Phyfe7515 » Fri Jun 18, 2010 7:04 pm 

I recently purchased two axolotls from Phil. He lives close to me and was more than willing to meet with me for a q&a session before I even purchased mine. He is incredibly knowledgeable and provided me with great information and advice. He offered to answer any questions that I had about my little guys if I ever needed some help. Three weeks after buying them, my axolotls are flourishing in their new tank! They are very cute, healthy, and active- it's awesome to watch them eat!
Thanks again, Phil! 

THANKS PHIL
by golfjunky » Tue Apr 27, 2010 5:42 pm 

During the late 90s I inherited 2 Axolotls from a College Dorm room. At the time I didn’t even know what they were. They were adults when I got them and both lived 6 more years. I knew when job and living arrangements allowed I would add Axolotls to my family again. As I began researching recently I discovered Phil Vena. As I'm on the east coast I was very nervous about timely delivery and how stressed the Axolotls would be when they did arrive. Gotta tell you. Phil went out of his way to work around the tax day mail and when my pair arrived, overnight right on schedule, I could not have been happier. Not only were the male and female in excellent condition, they were as calm and relaxed as any of my other group of oddball family members. The male was actually taking minnows from my fingers on his second day here.

Once again Phil, Thank you, it’s clear the pair have been raised in a stress free environment and not only will I be adding to my own family again soon, I will definitely recommend anyone worth of Axolotls your way. 

Don P Connecticut


Ben & Jerry.. My new Axolotls
by Tracy » Mon Mar 22, 2010 5:11 pm 

I received my new Axolotls this Saturday. They are so cute and love their new home. Dealing with Phil was terrific because he answered all my questions, and my pain-in-the-butt emails when I was worried about their arrival. He assured me that they would arrive safely and they did. I got one Albino and one wild one. If I ever get more of them..I will only deal with Phil and buy-axolotls.com.


axolotls are CRAZY
by XxJackJeckelxX » Wed Nov 11, 2009 1:03 pm 

I previously bought 2 juvenile axolotls from phil and my experience went perfect. i received my axolotls the day after he shipped them and they were very healthy and active. my 10 gal aquarium includes a sand bottom, drift wood, floating plants, large rocks, small aerator, and a sponge filter. i have only had them for a week and they already beg for food and swim up to the top for a taste worm. i cant wait for my babies to grow up, hopefully there will be no problems 


Hello Everyone!
by Adam Sofa » Tue Sep 15, 2009 11:18 pm

Hi there my names Adam 

After stumbling on the axolotl I was destined to find one. After doing a google search I found this site. I noticed Phil is located 20 minutes away from me which made my decision of getting my axolotl a 100% For sure! Me and phil spoke over the phone for a little while and all I've got to say he is so nice and sooooooo helpful! I can't wait make the drive to pick my first axolotl up, I'll post pics when I get it in and all set up in the tank.

Thanks again Phil!

Love My Axolotl
by JanineSh » Wed Sep 02, 2009 11:42 am

I'm so happy I want with Buy-Axolotl.com, Philip is very nice and has been a great help so far with all my stupid questions. I bought two males a golden albino and a wild colored one.
they are the best and I can't wait to get more in the future.. 
Thanks Philip your the best XD

Janine


My experience buying an axolotl.
by Jay » Sat Jul 04, 2009 4:04 pm 

Hello everyone. My name is Jay.

I became totally fascinated with axolotls when I accidentally stumbled onto a web page featuring many pictures of them. Immediately, I researched local vendors and with my luck, I found buy-axolotls.com and contacted the webmaster. With in days the axolotl was in my home, and three months later, it's still alive and kickin' (...figuratively). They're VERY easy to take care of and they're very curious, cute little things. And the best part is that they'll grow and change into a brilliant color (depending on which one you use). I personally went with getting a white leucistic, which means it will turn white and red when it matures. If you ever have any questions about these little guys, just ask the vendor and he will definitely help you out. He's always been good about helping me with every situation and issue involving my axolotl. 

I will soon upload photos (and hopefully a video) of my axolotl. =)